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ABOUT US

over 4507 reviews

Gene Johnson: Our Story

Seattle’s Plumbing Experts for Generations

Gene Johnson Plumbing started with a simple promise: do the job right, treat people with respect, and stand behind every service. From our earliest days in Seattle, we’ve built a reputation for precision, professionalism, and trust; one home at a time.

For over five decades, homeowners have turned to Gene Johnson Plumbing for solutions that last. We’ve seen the city grow, neighborhoods change, and technology evolve, but our commitment to craftsmanship and integrity has never wavered. Every pipe we repair and every system we install reflects the pride we take in our work.

A Legacy of Care, A Future of Strength

Today, Gene Johnson Plumbing has expanded and is proud to be a part of the Gene Johnson Family of Brands. We’ve combined our legacy of excellence and legendary service with the collective strength of leading home service companies in the PNW. This partnership means faster service, guaranteed equipment availability, and the strongest warranties in the business, all backed by world-class training and decades of shared expertise. Our goal is simple: set the standard in heating, cooling, plumbing, drains, and electrical now and for generations to come!

While we’ve grown, our values remain the same: professional service you can trust delivered with integrity, reliability, and a commitment that spans generations.

Why Choose Gene Johnson?

Because everyone deserves a comfortable home, and we’re here to make that happen with integrity, teamwork, and a relentless focus on customer care.

  • Unmatched warranties that stand the test of time
  • Obsessed with excellence through relentless training
  • Your partner for generations, not just today

Our Mission:

Deliver world-class service and comfort to every person and every community we serve because everyone deserves a comfortable home.

Our Core Values: GRIT: The relentless refusal to quit. It’s strength forged in adversity, courage under pressure, and resolve that doesn’t flinch when the work gets hard. GRIT is showing up every day, hungry to learn, ready to lead, and unwilling to compromise on integrity. It’s passion with teeth and resilience with muscle. GRIT isn’t just a word; it’s the backbone of excellence. GRIT is Gene Johnson!

G. Growth Mindset

R. Reliable

I. Integrity

T. Teamwork

Are you looking for a Seattle plumbing or heating expert you can trust?

You have come to the right place! Gene Johnson Plumbing & Heating is committed to delivering complete peace of mind to every customer. Call us today at 206.792.7495 and let us know how we can help.

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*For 60 months on select services.

FREE

Diagnostics And Consultations On HVAC Systems

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*Diagnostic or repair services are not included. This is a no-obligation consultation for homeowners interested in upgrading or replacing their HVAC and/or heating systems. Offer applies to residential properties only and must be scheduled during normal business hours.

PROUDLY SERVING YOU SINCE 1976
4YEARS 8

What Makes us Different?

Peace of mind is what you can expect when you call Gene Johnson for help. It doesn’t matter if you are a first-time customer or someone who has depended on our services for several years. You will always receive fast response times, honest recommendations, and top-notch customer support. Gene Johnson make everything transparent, from accurate diagnosis and honest recommendations to upfront pricing. You will always know what to expect from us, so there are never any surprises at the end. Our goal is to deliver total peace of mind, which means complete transparency from start to finish. When you work with us, you can expect nothing less than exceptional service. We address every question and concern you may have and will not start working on your system until you are comfortable with the decision.

  • Family Owned & Operated

    Our company has been family-owned and operated since 1976. You can count on us to stand behind our work and provide the solid results you expect.

  • Quality Workmanship

    There is no issue too challenging for us to handle. All of our services are matched by quality workmanship, trusted results, and long term peace of mind.

  • Customer Education

    We love to educate our customers on what is best for their particular situation. This way, you are able to make an informed decision and do what is best for your home.

Total reviews: 4507 | Average rating: 4.8

5

Joseph was an amazing and extremely knowledgeable technician we had the pleasure of working with. He was extremely thorough by double and triple checking his work and we appreciate his diligence!

5

Armando Caballero was out technician this morning to unclog our kitchen drain. Armando was very professional, courteous and knowledgeable.
He explained the process from start to finish.
Thank you Armando , your doing a great job.
I will definitely recommend you to all my friends and neighbors.If I every need anymore services..you are the guy!
Thank you Gene Johnson Plumbing for employing this highly professional young man.

4

Chandler Price came out today from Gene Johnson and did a great job fixing my kitchen plumbing problems. He was efficient, courteous and explained the repairs in detail.

5

I needed a water heater replaced and Darius from Gene Johnson offered the best pricing and customer service out of all the companies I got quotes from. He was very professional and courteous, efficient with the work and fun to chat with. Oh and he wore boot covers, which was nice because I had just vacuumed. No one from the other companies who gave me quotes wore the covers. I wholeheartedly recommend him for any plumbing work you have!

5

Excellent service! Fast and well done! Hugo is very friendly and thoughtful. He’s takes the time to explain everything and make sure we have no unanswered questions.

5

These guys are awesome. After a horrible experience with SW Plumbing that don’t seem to know anything about tankless heaters except to quote replacements without troubleshooting, I called Gene Johnson. They got out that day. Derek Solberg the technician, obviously knew his craft and was able to quickly diagnose and explain the issue. As it turns out the unit did need replacing, and Derek was able to confirm why. He then replaced it on the spot in a few hours for $2-$4k less than the quotes I got from two different SW ‘technicians’ over the previous two days. This is the customer experience, we should be able to expect. I wouldn’t call anyone else.

5

Greg and Rory were skilled in their work and they were very professional and customer oriented. Highly recommended.

5

Once again. Noah is a fantastic plumber – he does a high quality job and communicates well. He’s a hard worker and gets the job done right. I’m so happy I found Gene Johnson and Noah for my plumbing needs.

5

Professional, Helpful, and Friendly Service! I greatly appreciate the service we received from Jaren who helped solve our plumbing/sewer line backup issues. After diagnosing the problem, he explained the various options available and was both friendly and informative. I’ve been very satisfied with my experience using Gene Johnson Plumbing and would highly recommend them.

5

We asked for someone to come out to get us a water heater replacement quote. They came same day, examined the water heater, and identified that it only needed a part replacement, not the entire unit, saving us literally thousands. The heater was fixed same day, and Branson Carr, our technician was informative, professional, courteous, and a trooper abour cats bugging him while he worked on the estimate.

5

Mark Ochoa was extremely friendly, helpful and professional. He cleared our kitchen drain in a timely manner. I highly recommend Mark.

5

Great work by Greg and Rory! Thank you so much!!

5

I experienced a minor Saturday night emergency when one of my bathroom faucets began leaking—so I turned off its shut-off valve. A bit later I discovered the shut-off valve was leaking rather dramatically, soaking a rug and almost reaching my hardwood den floor. I cleaned up the soggy mess in my vanity cabinet and placed a bucket under the leaking valve, while turning off my house water supply. I was unable to use water Sunday, but as I shopped for a new faucet set I called Gene Johnson Plumbing’s emergency number.

My call to Gene Johnson Plumbing was professionally answered and I conveniently scheduled my repair appointment for Monday, allowing me a day to procure the faucet set. I am very particular about thee aesthetics of fittings, so even though this was unexpected, I wanted to select a set that I really liked.

Monday I received a call as promised from the company’s experienced plumber Steven Fritz, letting me know he was on his way. The company had messaged me a photo of Steven along with his credentials, which I appreciated. After meeting him, I was very impressed by Steven’s professionalism and clear explanations of his approach to the work.

My old sink valves were soon replaced with new shut-offs, and my lovely new faucet set was efficiently installed. Overall a great experience, allowing me to enjoy some lemonade out of a lemon of a plumbing problem!

5

Mike was amazing. He came out on THANKSGIVING DAY!! He had to thread his way through 20+ guests to service our much-needed but malfunctioning dishwasher. He was so gracious about the holiday complications. He saved our day!

5

Fixed my garbage disposal and taught me how to maintain it.

5

Mark O did an outstanding job with his plumbing Inspection today. Very informative and thorough

5

Mark was a pro. He went through all the options for repair and replacement and worked up quotes for each. I’m really happy with the install and overall experience.

5

Noah came out today and replaced all the plumbing under my bathroom sink. He was very friendly and professional, and he did a great job, and he was fast. We will gladly use their services again.

5

Jaren was great! Fixed our clog in record speed and even gave our pups some extra pets! I’ll be using Gene Johnson again for sure!

5

Gene Johnson is always our go to! Timely, friendly and always educational. Stephen was our tech this time around and he was superb. Love them.

Solid Customer Support

What makes us different from other service contractors is our desire to educate customers as much as possible. No matter the issue, we always explain the source of the problem and provide you with options and honest recommendations. If you will benefit from a repair instead of a replacement, we will let you know. But in the end, we leave it up to you to decide what is best for your home.

You can be confident that our team will provide the right solution, stick to the prices we quote, and leave your home as clean as we found it. Working with Gene Johnson Heating, Cooling, Plumbing and Electrical means you will be on your way to enjoying the peace of mind you deserve in no time!

Call us today at 206.792.7495 to experience the difference with a Gene Johnson Heating, Cooling, Plumbing and Electrical expert by your side. Get fast, long term solutions to your plumbing, heating, and cooling problems without further hassles. Contact us now to schedule an immediate appointment with our team.

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